Supr Knowledge Base
  • Back to thesupr.com
  • Back to thesupr.com
  • General
    • Unwrap the Basics
    • Gifts on Supr
  • Gift Senders
    • Gift Prep Zone
    • Gift Time
    • Gift Reflections
  • Experience Gifts
    • Giver's Corner
    • Receiver's Delight
    • Who should I contact for questions about my experience order?
    • Is Personal Accident Insurance included with my experience purchase?
  • E-Gift Cards
    • Giver's Corner
    • Receiver's Delight
    • Do gift card codes have an expiration date?
    • What is your return/exchange policy for gift cards?
    • How do I pay for a gift card? Are there any hidden charges or taxes?
    • Who should I contact for questions about my e-Gift Card order?
    • Are international gift card options available?
    • Where are these Gift Cards accepted?
  • Gift Recipients
    • How do I return or exchange my gift once I receive it?
    • What is gift swapping?
    • How do I accept a gift?
    • What happens if the gift I received has expired before I accept it?
  • Enhance Your Gifting
    • Giver's Corner
    • Receiver's Delight
    • What is your return/exchange policy?
  • Shipping & Delivery Information
    • Can I change the address my gift is going to?
    • How can I track my order?
    • Do you offer international shipping?
    • What are your shipping options?
    • Can the sender provide the delivery address directly, rather than leaving it to the recipient?
  • Ping Us: We're All Ears (and Gifts)
    • What are Supr’s customer support hours of operation?
    • I need more help. How do I contact Supr?
    • If I’m having trouble with the platform who can I contact?
    • What if I have an issue with my gift when it arrives?
    • How do I deactivate my account?
  1. Overview
  2. Gift Senders
  3. Gift Time

Gift Time

Have questions about sending gifts? This section provides clear answers to make gifting simple and stress-free.

  • What are the options for providing the recipient's delivery address?

    There are several ways to provide the recipient’s delivery address to make gifting even easier: Save Frequent Addresses: If you often send gifts to the same people, you can save their addresses in your account for faster checkout. Just log in ...

  • What happens if notifications are enabled when I provide the recipient's address?

    If you enable notifications after providing the recipient’s address, they will receive an SMS with a gift link that digitally unwraps your greeting card and message.If notifications are disabled, the gift will arrive as a complete surprise when it&r ...

  • How can I schedule the delivery of a gift for a specific date?

    In the 'Send Gifts' section, simply select the 'Schedule for Later' option. Your recipient will be notified on the date you choose, and their gift will arrive within 1-3 days after they accept it. How to Schedule a Gift Delivery for a Specific Date ...

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