Supr Knowledge Base
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Back to thesupr.com
Back to thesupr.com
General
Unwrap the Basics
Gifts on Supr
Gift Senders
Gift Prep Zone
Gift Time
Gift Reflections
Experience Gifts
Giver's Corner
Receiver's Delight
Who should I contact for questions about my experience order?
Is Personal Accident Insurance included with my experience purchase?
E-Gift Cards
Giver's Corner
Receiver's Delight
Do gift card codes have an expiration date?
What is your return/exchange policy for gift cards?
How do I pay for a gift card? Are there any hidden charges or taxes?
Who should I contact for questions about my e-Gift Card order?
Are international gift card options available?
Where are these Gift Cards accepted?
Gift Recipients
How do I return or exchange my gift once I receive it?
What is gift swapping?
How do I accept a gift?
What happens if the gift I received has expired before I accept it?
Enhance Your Gifting
Giver's Corner
Receiver's Delight
What is your return/exchange policy?
Shipping & Delivery Information
Can I change the address my gift is going to?
How can I track my order?
Do you offer international shipping?
What are your shipping options?
Can the sender provide the delivery address directly, rather than leaving it to the recipient?
Ping Us: We're All Ears (and Gifts)
What are Supr’s customer support hours of operation?
I need more help. How do I contact Supr?
If I’m having trouble with the platform who can I contact?
What if I have an issue with my gift when it arrives?
How do I deactivate my account?
Overview
Ping Us: We're All Ears (and Gifts)
What are Supr’s customer support hours of operation?
What are Supr’s customer support hours of operation?
Last updated August 2, 2024
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