Discover everything you need to know about gifting our carefully curated Experience Gifts. Find out how we make it easy to choose, send, and ensure your recipient enjoys the perfect experience they’ll never forget.
Congratulations on your gift! To book your experience:1. Click on the gift link you received.2. Accept or swap your gift and enter your contact information.3. One of our dedicated concierges will reach out to assist you with booking your experience. How ...
For outdoor experience gifts, if the weather doesn’t cooperate, our dedicated support team will promptly reach out to you or the recipient to seamlessly reschedule the adventure. We’ll make sure you experience it at its best! The recipient can ...
Your experience gift voucher never expires until it's booked, giving you complete flexibility. Once you've made a booking, the validity will follow the service provider's policies.
If your experience is canceled, you have a few options: You can reschedule for a later date or select a different experience. Our dedicated support team will ensure you still have an amazing experience. Alternatively, you can opt for a refund, with th ...
If your experience is no longer available, you have two options: Select a Different Experience: Our dedicated support team will assist you in choosing a new experience to ensure you still have an amazing time. Cancel the Experience: If you pre ...
Absolutely! If you received an experience as a gift and would like to exchange it for a different one, simply use the 'Swap gift' option and choose an experience that better suits your preferences. If the new experience costs less, the difference will be ...
If your preferred date is unavailable, our dedicated support crew will promptly assist in finding the next best available option.You or the recipient can also contact us anytime at care@thesupr.com.