Can I change or cancel my order after placing it?

You can cancel a gift order as long as it hasn’t been accepted by the recipient. Simply go to 'My Gifts' and cancel your purchase. The amount will be credited to your account as Supr Coins, which you can use for future purchases, giving you flexibility and access to our full range of gifts. If you prefer a refund to your original payment method, please contact us at care@thesupr.com, and our dedicated concierges will assist you. 

How to Cancel a Sent Gift

  1. Log in to your account using your credentials.
  2. Navigate to the "My Gifts" section in your account.
  3. Under "Sent" gifts, find and select the gift you wish to cancel.
  4. Click the "Cancel" button to complete the cancellation.
  5. The amount will be credited as Supr Coins to your account.
 

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