What happens if a gift I sent is not accepted?
Supr will gently remind your recipient to accept the gift on the 3rd, 8th, and 14th days. If the gift remains unaccepted, you’ll have the option to cancel it, and the order price will be credited to your account as Supr Coins.
If you prefer a refund to your original payment method, please contact us at care@thesupr.com, and our support team will assist you.
If you prefer a refund to your original payment method, please contact us at care@thesupr.com, and our support team will assist you.
How to Cancel a Sent Gift
- Log in to your account using your credentials.
- Navigate to the "My Gifts" section in your account.
- Under "Sent" gifts, find and select the gift you wish to cancel.
- Click the "Cancel" button to complete the cancellation.
- The amount will be credited as Supr Coins to your account.
